Privacy Policy

Last Updated · April 2026

Your privacy matters. Learn how BuskerBeat protects and handles your information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or use our services. This may include your name, email address, phone number, profile photo, payment information, and content you upload.

Information You Provide

  • Account Information: Name, email address, username, password, profile photo
  • Profile Information: Bio, location, performance genres, social media links
  • Content: Videos, photos, comments, messages you post on the platform
  • Payment Information: Payment card details (processed securely by third-party payment providers)
  • Communications: Messages you send to us or other users

Information We Collect Automatically

  • Usage Data: Pages viewed, features used, search queries, time spent on the app
  • Device Information: Device type, operating system, browser type, IP address
  • Location Data: Approximate location based on IP address (precise location only with your permission)
  • Cookies & Similar Technologies: For analytics, preferences, and authentication

Information from Third Parties

  • Social media platforms if you connect your accounts
  • Payment processors for transaction verification
  • Analytics providers for usage insights

Children's Privacy

BuskerBeat is not intended for users under 13 years old. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately. If you believe your child has provided us with personal information, please contact us at privacy@buskerbeat.com.

How We Use Data

We use your information to deliver, improve, and protect BuskerBeat — and to help you get the most out of the platform.

  • Provide Our Services: Create and maintain your account, process payments, enable performances and tipping
  • Improve Our Platform: Analyze usage patterns, fix bugs, develop new features
  • Personalize Your Experience: Recommend performers, customize your feed, remember preferences
  • Communicate With You: Send notifications, updates, marketing messages (with your consent)
  • Ensure Safety & Security: Prevent fraud, enforce our Terms, protect users
  • Comply With Legal Obligations: Respond to legal requests, prevent illegal activities
Sharing Information

We do not sell your personal information. We may share your information in limited circumstances:

Other Users

Your profile information, performances, and public content are visible to other BuskerBeat users.

Service Providers

Third-party companies that help us operate the platform:

  • Cloud hosting providers (for data storage)
  • Payment processors (for transactions)
  • Analytics services (for usage insights)
  • Customer support tools

Legal Requirements

We may disclose your information if required by law, court order, or government request.

Business Transfers

If BuskerBeat is acquired or merged, your information may be transferred to the new entity.

Privacy Rights

Depending on your location, you may have the right to:

  • Access Your Data: Request a copy of your personal information
  • Update Your Data: Correct inaccurate or incomplete information
  • Delete Your Data: Request deletion of your account and data
  • Export Your Data: Download your data in a portable format
  • Opt-Out of Marketing: Unsubscribe from promotional emails
  • Object to Processing: Restrict how we use your data

To exercise these rights, contact us at privacy@buskerbeat.com.

Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and password hashing
  • Regular security audits and monitoring
  • Access controls and employee training

However, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

International Data Transfers

BuskerBeat operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze site traffic and user behavior
  • Deliver personalized content and ads

You can control cookies through your browser settings, but disabling them may affect your experience on BuskerBeat.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we must retain it for legal reasons.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@buskerbeat.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on this page
  • Sending you an email notification
  • Displaying an in-app notification

Your continued use of BuskerBeat after changes are made constitutes acceptance of the updated policy.

Thank you for trusting BuskerBeat with your information. We are committed to protecting your privacy and providing a safe, respectful platform for street performers and fans worldwide.